Privacy Policy

Version 1.1
Updated: 8th November 2024

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information if and when we collect it, including cookies and similar tracking technologies, and on the ways in which we can work together to protect your privacy. This document is for compliance with the Data Protection & Privacy legislation.

This Privacy Notice Explains:

  • The identity and contact information of the data controller.
  • Legitimate interests of the data controller or third party (if applicable).
  • Purpose of the processing and the lawful basis for the processing.
  • Categories of personal data to be processed.
  • Details of whether personal data came from direct or indirect sources.
  • Recipients or categories of recipients of the personal data.
  • Details of data transfers to a third country and safeguards.
  • Use of cookies and similar tracking technologies.
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed.
  • Data Subject’s Rights (Your rights).
  • Right to complain to the supervisory authority/regulator.
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data.
  • The existence of any automated decision-making, including profiling and information about how decisions are made.

What Products and Services Are Covered by This Notice?

This Privacy Notice applies to the information that we may obtain from you through your use of our website(s) or personally when visiting us; collectively called the “Services.” If you have any questions or need more information about these Services, please contact us at the email address in the Contacting Us section below.

Data Controller

For the purposes of the data protection and privacy legislation, the Data Controller is:

The First Aid Industry Body 2018 Limited
(“I,” “we,” “us,” “our”)
Company No.: 11594421

Contacting Us:

  • Email: info@faib.co.uk
  • Phone: +44 (0) 161 494 9045
  • Post: FAIB, 4 Ashdown Avenue, Woodley, Stockport, Greater Manchester, SK6 1LL, UK

We are registered with the Information Commissioners Office under the registration reference: ZB416960.

How Do We Use the Information We Collect?

We may use the information we collect for a variety of purposes, including to:

  • Provide you with the services or information that you have asked for.
  • Keep a record of your relationship with us.
  • Send you correspondence and communicate with you in relation to our services.
  • Respond to or fulfill any requests, complaints, or queries that you may have.
  • Support and facilitate memberships.
  • Retail our books and First Aid Supplies.
  • Maintain records of Registered First Aid Training Providers, Trainers/Assessors, and In Safe Hands Centres.
  • Provide consultations and advice.
  • Meet our legal obligations.
  • Protect our intellectual property rights.
  • Prevent fraud.
  • Protect your vital interests.
  • Understand how we can improve our services or information.
  • Generate reports on our work and service.
  • Safeguard our customers, suppliers, visitors, and contractors.

Cookies and Similar Tracking Technologies

When you visit our website, www.faib.co.uk, we may use cookies and similar technologies to enhance your experience, improve our services, and analyse how the website is used. Cookies are small text files placed on your device that help us recognize you and store preferences and other information about your interactions with our site.

Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the website to function and cannot be turned off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
  • Preference Cookies: These cookies enable the website to remember choices you make (such as language or region) and provide a more personalized experience.
  • Statistics Cookies: These cookies collect information about how visitors interact with our website, such as which pages are visited most often. This data helps us improve the website’s functionality and performance.
  • Marketing Cookies: These cookies are used to track visitors across websites. The aim is to display ads that are relevant and engaging for the user and valuable for advertisers.

Managing Your Cookie Preferences

You can manage your cookie preferences in the following ways:

  1. Consent Banner:
    When you visit our website for the first time, you will see a cookie consent banner. This banner allows you to accept or reject non-essential cookies.
  2. Browser Settings:
    Most browsers allow you to:

    • View and delete cookies.
    • Block cookies from specific sites.
    • Block all cookies.
    • Delete all cookies when you close the browser.

For more information on cookies, please see our Cookie Policy.

Lawful Basis of Processing

General Personal Data

  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the rights and freedoms of the data subject.
  • The data subject has given consent to the processing of their personal data for one or more specific purposes. Consent can be withdrawn at any time, where consent is the only lawful basis of processing.

Special Category Personal Data

  • Processing is necessary for the purposes of carrying out obligations and exercising specific rights of the controller or of the data subject in employment and social security law.
  • The data subject has given explicit consent to the processing of those personal data for one or more specified purposes.
  • Processing is necessary for the establishment, exercise, or defense of legal claims or whenever courts are acting in their judicial capacity.

Your Rights

As a data subject, you have the following rights:

  • The right to be informed.
  • The right of access.
  • The right of rectification.
  • The right of erasure (often known as the right to be forgotten).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automatic decision-making and profiling.

You can exercise these rights by contacting us directly.

Changes to This Policy

We may update this policy to reflect changes in our practices, legal requirements, or operational adjustments. The “Updated” date at the top of this policy reflects the most recent changes. We encourage you to review this policy periodically.

Complaints

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO):

ICO Contact Details
Head Office: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)