Last Updated: 25th November 2024
- Introduction
Welcome to www.faib.co.uk (the “Website”), operated by The First Aid Industry Body 2018 Limited (“FAIB,” “we,” “us,” “our”). By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using the Website.
- Use of the Website
- Permitted Use: You agree to use the Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
- Prohibited Activities: You must not misuse the Website by introducing malicious software, including viruses, trojans, or worms.
- Intellectual Property Rights
- Ownership: All content on this Website, including text, graphics, logos, images, and software, is owned by FAIB or its content suppliers and is protected by UK and international copyright laws.
- Limited License: You are granted a limited, non-exclusive, and revocable license to access and use the Website.
- Membership and Services
- Registration: Certain areas of the Website may require registration. You agree to provide accurate and complete information and update it as necessary.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
- Purchases and Payments
- Products and Services: We offer various products and services, including accreditation, books, and first aid supplies. All purchases are subject to availability and acceptance by FAIB.
- Pricing: All prices are in GBP and exclusive of VAT unless stated otherwise. FAIB reserves the right to update prices without prior notice. – View Costs
- Payment Terms: Payments must be made at the time of order using the payment methods specified on the Website.
- Refunds and Cancellations
- Refund Policy: Please refer to our Refund Policy for details on refunds, cancellations, and returns.
- Membership Renewal and Pricing Structure
7.1 Annual Accreditation Renewal
- At the end of each accreditation period, Training Providers must complete and submit an Annual Renewal Form. This is a requirement under FAIB’s ISO 9001 (2015) certification with the United Kingdom Accreditation Service (UKAS).
- The Annual Renewal Form must include accurate data on the number of courses delivered and certificates issued during the previous year.
7.2 Tiered Pricing Structure
- FAIB’s tiered pricing structure applies to Training Providers based on the number of certificates issued annually:
- 0-500 Certificates: £350 per year (£0.70 per certificate)
- 501-750 Certificates: £475 per year (£0.63 per certificate)
- 751-1000 Certificates: £575 per year (£0.58 per certificate)
- 1001-1500 Certificates: £700 per year (£0.47 per certificate)
- 1501-15,000+ Certificates: From £1,050 per year (from £0.35 per certificate)
Exact pricing for over 1,501 certificates will be determined in consultation with FAIB.
All fees are exclusive of VAT.
7.3 Non-Submission of Annual Renewal Form
- Failure to submit the Annual Renewal Form by the specified deadline may result in suspension or non-renewal of accreditation.
- FAIB reserves the right to decline renewal for Training Providers who fail to meet this requirement. This decision will be communicated in writing.
7.4 Pricing Adjustments
- FAIB reserves the right to adjust the pricing structure. Any changes will be communicated to Training Providers and will take effect at the start of the next accreditation period.
- Privacy and Cookies
- Privacy Policy: Use of the Website is subject to our Privacy Policy which explains how we collect, use, and protect your personal data.
- Cookie Policy: For information about cookies used on this Website, please refer to our Cookie Policy.
- Limitation of Liability
- Disclaimer: The content on this Website is provided for general information only. While we strive for accuracy, we make no representations or warranties about the completeness or reliability of the information.
- Limitation: To the fullest extent permitted by law, FAIB excludes all liability for any loss or damage arising from the use of this Website.
- Third-Party Links
This Website may include links to third-party websites. FAIB has no control over the content or policies of third-party sites and assumes no responsibility for them.
- Changes to These Terms
FAIB reserves the right to update these Terms and Conditions. Changes will be effective immediately upon posting. Please review this page periodically for updates.
- Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@faib.co.uk
- Phone: +44 (0) 161 494 9045
- Post: FAIB, 4 Ashdown Avenue, Woodley, Stockport, Greater Manchester, SK6 1LL, UK